And, it’s good news for Independent breweries and distilleries based in London who have recently switched to carbon-neutral courier, Packfleet.
Many of those who have signed up to the new delivery service were frustrated with unreliable delivery companies.
Packfleet boasts an impressive track record of reliability (0.07% failure rate), backed-up with a £1,000 refund guarantee and they are committed to sustainability (their fleet is 100% electric, which is powered by renewable energy).
The now B Corp-certified Packfleet was founded by Tristan Thomas (ex-VP of Marketing at Monzo).
During lockdown, Tristan set up a wine delivery business and like many independent merchants, became frustrated with the delivery options available – he suffered poor service and numerous lost and broken packages.
Merchants like Clapton Craft, London Beer Lab, Doghouse Distillery and Brixton Distillery are now partnering with Packfleet, which demonstrates that independent producers are seeking sustainable and effective last-mile delivery solutions in an increasingly competitive market.
According to Packfleet, there USPs include a dedication to sustainability and the environment, but also the company’s AI-enhanced innovative routing platform that optimises delivery routes in realtime, taking into account factors including congestion and customer preferences.
Underpinning Packfleet’s service is a dedication to customer service, along with a hassle-free refund process and their promise of manual handling of every single parcel – the result is a near 100% merchant retention rate.
For more information visit their website