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Here at Artisan Publishing, we know that 2020 has been a very difficult year for the leisure and hospitality industry, and for children and young people, which is why we have decided to support the work of Hospitality Action and Childline.

Hospitality Action was established in 1837 and has since offered vital assistance to all who work, or have worked within hospitality in the UK.

They are there for the chefs, waiters, housekeepers and managers; for the concierges, receptionists and kitchen porters, along with sommeliers, bartenders, catering assistants and cooks across the UK. Whether people work in hotels, restaurants, pubs, bars or cafés, schools, hospitals or event venues, Hospitality Action is there to provide help, advice and support whenever times get tough.

Whatever challenge you face – from physical illness or mental health issues to financial difficulty, family problems to addiction – Hospitality Action is here to get you back on your feet again. And when it’s no longer possible to work, we can help you prepare for the next phase of your life.

Childline is there to help anyone under 19 in the UK with any issue they’re going through.

Children and teenagers can talk to Childline about anything, whether it’s something big or small, their trained counsellors are there to support anyone who gets in touch.

Their counsellors are trained staff and volunteers; they’re all different ages and come from lots of different backgrounds. But what they all have in common is that they want to help young people. A Childline counsellor has been trained to:

  • Listen to everyone’s problems and is genuine, open and friendly
  • Understand it takes courage for children to contact them and they aren’t easily shocked
  • Be very much aware of the problems young people can face
  • Let every caller take as much time as they need